We recognize that upgrades may have an impact on productivity, so it is our goal to minimize any potential productivity dip. We offer several options to assist customers with their planned software upgrades. Most assistance can be provided remotely and will ensure a smooth and successful upgrade cycle. We recommend that customer provide us with 5 business days notice of their scheduled upgrade, so we can best assist their efforts. There may be times, specifically with PDM solutions that an onsite, after hours, or even weekend assistance may be required. We offer several cost friendly options to assist. Please visit the link below to learn more.
EPDM Upgrade Options